WE
HEAR—YOU
</>
AND HELP YOU
20900 NE 30th Ave, Aventura,
FL 33180, EE. UU.
+1(305)357-8122
info@catamericamedia.com
</>
WE
HEAR—YOU
</>
Your calls and written messages hold valuable insights, are you listening?
With our Voice Analytics solution, you can unlock the true potential of customer interactions.
It's not just about hearing, it's also about understanding.
VOICE ANALYTICS
by CAT
_
Our Voice Analytics solution stands out for its ability to understand conversations with real precision and context. It uses AI models trained in industry-specific natural language, capable of recognizing slang, emotions, tone of voice, and the intent behind words. It doesn't just transcribe: it understands what's said and what's meant.
Turn every interaction into valuable insights and power smarter, data-driven decisions with Voice Analytics by CAT.
WHY CHOOSE
CONVERSATIONAL INTELLIGENCE
_
/01/Comprehensive Call Analysis_
/02/Real-Time Insights_
/03/Sentiment Analysis_
/04/Boost Performance_
/05/Data-Driven Growth_
/06/Keyword Tracking_
/07/Fraud Detection_
/08/Enhanced NPS Tracking_
/09/Quality Management Optimization_
/10/Effortless Complaint Handling_
VOICE ANALYTICS
by CAT
_
Our Voice Analytics solution stands out for its ability to understand conversations with real precision and context. It uses AI models trained in industry-specific natural language, capable of recognizing slang, emotions, tone of voice, and the intent behind words. It doesn't just transcribe: it understands what's said and what's meant.
Turn every interaction into valuable insights and power smarter, data-driven decisions with Voice Analytics by CAT.
WHY CHOOSE
CONVERSATIONAL INTELLIGENCE
_
20900 NE 30th Ave, Aventura,
—
FL 33180,
EE. UU.
</>
WE
HEAR — — YOU
</>
ABOUTUS_
At CAT America Media, we hear you and we make sure your customers feel heard too. Our team, with over 30 years of experience in technology and innovation, specializes in creating cutting-edge solutions that empower businesses to connect, understand, and grow. Our mission is simple: to help organizations succeed by leveraging the power of data, analytics, and intelligent tools. From improving customer experiences to optimizing internal processes, we provide the expertise and technology to make it happen.
We offer a wide range of solutions, including Business Process Outsourcing, Knowledge Process Outsourcing, Business Intelligence, Voice Analytics, and Digital Marketing strategies.. With a presence in Latin America and the United States, we are a global team of visionaries and problem-solvers covering The Americas. Our focus is on delivering scalable solutions tailored to the unique needs of each client. Join us and discover how listening better leads to smarter results
ABOUTUS_
20900 NE 30th Ave, Aventura,
FL 33180, EE. UU.
_
+1(305)357-8122
info@catamericamedia.com
</>
At CAT America Media, we hear you and we make sure your customers feel heard too. Our team, with over 30 years of experience in technology and innovation, specializes in creating cutting-edge solutions that empower businesses to connect, understand, and grow. Our mission is simple: to help organizations succeed by leveraging the power of data, analytics, and intelligent tools. From improving customer experiences to optimizing internal processes, we provide the expertise and technology to make it happen.
We offer a wide range of solutions, including Business Process Outsourcing, Knowledge Process Outsourcing, Business Intelligence, Voice Analytics, and Digital Marketing strategies.. With a presence in Latin America and the United States, we are a global team of visionaries and problem-solvers covering The Americas. Our focus is on delivering scalable solutions tailored to the unique needs of each client. Join us and discover how listening better leads to smarter results
WE
HEAR—YOU
</>
HEADQUARTERS
>
One Aventura - Suite 200
20900 NE 30th Ave, Aventura,
FL 33180, EE. UU.
_
+1(305)357-8122
</>
HEADQUARTERS
>
Tte. Gral. Juan Domingo Perón 867
Ciudad de Buenos Aires
—
C1038AAQ,
BUE. ARGENTINA.
</>
HEADQUARTERS
>
One Aventura - Suite 200
20900 NE 30th Ave, Aventura,
FL 33180, EE. UU.
_
+1(305)357-8122
</>
HEADQUARTERS
>
Tte. Gral. Juan Domingo Perón 867
Ciudad de Buenos Aires
—
C1038AAQ,
BUE. ARGENTINA.
</>
SUCCESS
STORIES
_
Cut attempted fraud by 89% in six months
With our Voice Analytics solution specifically tailored for fraud detection in high-volume call centers, ProvinciaNet transformed their security protocols, safeguarded sensitive customer data, and restored trust at every level of interaction.
of attempted fraud was prevented
minutes of calls analyzed
decrease in resolution times for security incidents
SUCCESS
STORIES
_
Curious to see more success stories?
We have plenty to share!
Cut attempted fraud by 89% in six months
With our Voice Analytics solution specifically tailored for fraud detection in high-volume call centers, ProvinciaNet transformed their security protocols, safeguarded sensitive customer data, and restored trust at every level of interaction.
of attempted fraud was prevented
minutes of calls analyzed
decrease in resolution times for security incidents
CONTACTUS_
CONTACTUS_
+1(305)357-8122
info@catamericamedia.com
_
